Below are some of the most frequently asked questions (FAQ) we receive about SmartMotion Technology ergonomic products. If your questions about SmartMotion Technology products are not answered below, please call us at our toll free number: 888-33-SWING.

Q. What are the health benefits of SwingChair?

Possible Relief from:

• Back Pain
• Headaches
• Neck / Shoulder Pain
• Legs / Sciatica Pain
• Tailbone / Coccyx Pain
• Lumbar Pain
• Elbow and shoulder Pain
• Forearm, wrist and carpal tunnel pain
• Bad posture
• Hip pain
• Pelvic Pain

Benefits:

• Be more productive
• Enjoy increased energy
• Sleep better at night

Q. Some chair companies make chairs to a specific person’s body type. How does the SwingChair compare?

Yes, they say they build them for one person at a time, from 57 million possible configurations. They cost on average three times what the SwingChair costs, don’t provide the key movement factor and the chair is only good for one person. The SwingChair accommodates individuals of various heights, proportions, and body shapes with just a few simple, quick adjustments that you can make yourself while seated in the chair.

Q. What are the dimensions of the ergonomic SwingChair?

• Seat pan is 17.5" wide and 19" deep
• Regular lift allows a seat pan bottom range from 14" to 19" to the floor.
• Interior width is 20.5"
• Backrest is 20" long and between 18" and 20" wide. It is adjustable up and down by two inches.

Q. What materials are used in the SwingChair?

Three-pound density flexible polyurethane foam
Tan chairs are a faux suede fabric
Red and black chairs are a nylon and polyester blend
The Business and Institutional Furniture Manufacturers’ Association (BIFMA) rate both the foam and the fabric for excellent endurance.

Q. Are there other style or color options?

The SwingChair is available in Raven Black, French Poppy Red and Faux Suede Tan. Some customers have the chairs reupholstered in a different color and/or fabric including leather and vinyl. There is an additional charge for this service. An alternative to have SwingChair reupholster the chair is for the customer to do it themselves.

Q. Money back guarantee and warranty?

SmartMotion Technology stands behind our 30-day money back guarantee. If the chair, does not work for you in any way you may return the SwingChair in good condition at your expense and the entire original cost of the chair, including tax and shipping, will be reimbursed.

The SwingChair has a return rate of only 5 percent. It is well below the industry average. If you don’t feel it’s the most comfortable chair you’ve ever used, give us a call before you pack it up and ship it back so we can make sure you’ve adjusted it correctly to get the full benefits for your body type.

For 95 percent of our customers, the purchase of a SwingChair from SmartMotion Technology isn’t just a one-time purchase of a great ergonomic office chair, it’s the beginning of a business relationship. Although, the SwingChair comes with a two-year fabric and five-year mechanism warranty, our customer service department and SmartMotion Technology management is available to assist you as long as you own your chair.

Other office furniture and chair companies may offer 10-years-plus warranties but those companies charge significantly more for their products. That extra price is what they use to repair the chairs that don’t last through the warranty. SmartMotion Technology’s SwingChair has more mechanisms and more movable parts, because after all movement is the key to the chair’s benefits. It continually outlasts the average five-year life of an office chair.

If you need to return the SwingChair simply call or email us for instructions. We will expedite a reimbursement to your credit card or by check.

Q. What does the SwingChair cost?

The Executive SwingChair is $495 plus shipping and tax if you reside in California.
The Executive SwingChair+ is $595 plus shipping and tax if you reside in California.

In addition to the hearest the plus chair has hard floor casters, a metal base and an upgrade fabric,which the Executive SwingChair does not have.

Q. The History of the SwingChair

The vision of using motion, which was developed by the inventor, was to create an ergonomic chair to alleviate back discomfort. This was entirely different from any other office chair ever created.